Resources

Common Conditions Explained

Anxiety

Anxiety is a common mental health condition that affects millions of individuals worldwide. 

Depression

Depression is a mental health condition that affects millions of people worldwide, and it’s much more than feeling sad or having a few bad days.

PTSD

PTSD is a mental health condition triggered by experiencing or witnessing a traumatic event.

Schizophrenia

Schizophrenia is a complex mental health disorder that affects how a person thinks, feels, and perceives reality.

ADHD

Attention-Deficit/Hyperactivity Disorder is marked by challenges with attention, impulsivity, and, in some cases, hyperactivity.

Bipolar Disorder

Bipolar disorder is a mental health condition that causes extreme mood swings, ranging from emotional highs (mania or hypomania) to depressive lows.

Cognitive Disorders

A group of mental health conditions that primarily affect cognitive functions such as memory, perception, attention, and problem-solving.

Life Stressors and Transitions

Life stressors and transitions affect everyone differently, but they can have a significant impact on mental health.

Inpatient Admissions Process

Inpatient FAQs

If you or a loved on are struggling, we are here to help. Call now to schedule an intake assessment or walk-in 24 hours a day.

What to Expect

1. A Registered Nurse will complete a thorough assessment, gathering both mental health and medical information.
2. Our Psychiatrist and Medical Doctors will review this information to determine appropriate level of care needed.
3. The patient will work closely with our intake clinicians to gather pertinent information. Routine lab work will be collected, and a unique Personal Identification Number will be created (PIN).

Outpatient Admissions Process

You have multiple options to get started with outpatient services. You can call us, begin the admissions process online by submitting a self-referral, or, if it makes you more comfortable, stop in at the location of your choice.

What to Expect

1. To create your profile with us, we'll start by gathering some basic information about you.
2. Then we'll schedule your first appointment.
3. Keep an eye out for paperwork from us that you'll need to complete before your first appointment.

Payment Options

We accept most insurance plans. If you have questions about your coverage or eligibility, please contact one of our offices and we would be happy to answer any questions that you have.

Local Resources

Help Network of Northeast Ohio
Trumbull County Mental Health and Recovery Board
Mahoning County Mental Health and Recovery Board
ADAMHS of Cuyahoga County
Lake County Board of Mental Health
Ashtabula County Board of Mental Health

Nationally Recognized Addiction & Mental Health Resources

National Institute of Mental Health
National Institute on Drug Abuse
Substance Abuse and Mental Health Services Administration
National Alliance on Mental Illness

Twelve-Step Recovery Resources

Alcoholics Anonymous
Narcotics Anonymous
Gamblers Anonymous
Al-Anon & Alateen
Families Anonymous

Frequently Asked Questions

Inpatient FAQs

A Registered Nurse will complete a thorough assessment, gathering both mental health and medical information.

Our Psychiatrist and Medical Doctors will review this information to determine appropriate level of care needed.

The patient will work closely with our intake clinicians to gather pertinent information.
Routine lab work will be collected, and a unique Personal Identification Number will be created (PIN).

Yes, we are open and available for walk-in assessments 24/7/365 and provide evaluations for psychiatric concerns, crisis, and emergencies

Absolutely, we recommend scheduling an assessment for admission in advance so that you and our staff are prepared for your arrival. We understand that this is not always possible, and emergencies arise. For this reason, we allow walk-ins so that you may avoid the emergency room should you be experiencing a mental health crisis.

At Generations Behavioral Health we believe that we cannot be everything to everyone. For that reason, we will work with you to find a suitable alternative that will meet your needs and provide a list of referrals. We also offer outpatient care and can help you set up an appointment to be seen as soon as possible.

Visitations occur daily, Monday through Sunday, from 2 pm to 3 pm.

We want to make sure you are comfortable during your inpatient stay. When you or a family member are preparing to enter a Generations Behavioral Health Hospital, plan to pack:

All packages that are delivered or brought to the hospital will need to be accompanied by the patient’s pin number and will be searched for security and safety reasons. Items that are deemed unsafe will be refused. Check with the nursing staff for appropriateness, prior to bringing in belongings or sending gifts.

Each patient is unique. It is our goal at Generations Behavioral Health to return each patient to their baseline prior to being discharged.

18 years old and above.

Generations protects the privacy and confidentiality of all patients. If you do not have a pin #, or a Release of information signed by the patient, from the patient, GBH staff cannot provide any information about the patient, even if they are admitted. This is due to HIPAA which establishes national standards for safeguarding patient health information (Protected Health Information or PHI).

Youngstown Hospital:
Melissa Bruss, RN
Patient Advocate
234-232-7500 ext. 8597

Geneva Hospital:
Loretta McCracken
Patient Advocate
440-491-0155 ext. 7104

Yes, it is critical to the overall treatment & success of the patient to include family members during their stay. Families can utilize visitation to inquire about information as well as speaking to the care team assigned to the patient.

Patient confidentiality and privacy is paramount. It is important to remember that while in an inpatient care setting, the patient must give consent for Generations Behavioral Health to release information pertaining to the patient.

For all billing questions or concerns please contact central billing at: 216-770-5200

Outpatient FAQs

We provide individual therapy, group therapy, family counseling, medication management, and specialized treatment for conditions like anxiety, depression, PTSD, and substance use disorders.

You can schedule an appointment by calling our office or submitting a contact form on our website.

Yes, we provide secure and confidential telehealth appointments for therapy and medication management.

During your first appointment, a licensed provider will assess your concerns, discuss treatment goals, and develop a personalized care plan.

Individual therapy sessions typically last 45–60 minutes, while group sessions may vary in length.

Yes, we accept most major insurance plans. Please contact us to verify your coverage.

We offer self-pay options and may have sliding-scale fees based on financial need.

The cost varies based on the service provided and your insurance coverage. Please reach out for detailed pricing.

We accept Medicaid and Medicare plans. Please call to confirm whether your plan is covered.

We accept credit/debit cards, HSA/FSA payments, and electronic transfers.

We specialize in treating anxiety, depression, PTSD, bipolar disorder, addiction, and other mental health concerns.

Yes, all sessions are confidential. We follow HIPAA regulations to protect your privacy.

Absolutely! If you feel your therapist isn’t the right fit, we’ll help you find a better match.

Yes, our psychiatric providers can evaluate and prescribe medication when appropriate.

We offer crisis services at our hospital locations and will assist you in securing an assessment and admission to the appropriate program as warranted. If you are in immediate danger, please call 911 or reach out to the National Suicide Prevention Lifeline at 988.

Yes, we have a Child & Adolescent Board-Certified Psychiatrist who completes diagnostic assessments, evaluates the need for medication and provides medication management

Yes, we offer therapy for couples and relationship support.

Yes, we strive to make our services accessible to all individuals. Please inform us of any specific needs.